For Med Spas

AI Receptionist for Med Spas

An AI receptionist for your med spa that books treatments and consultations, answers questions about services and packages, and captures every high-value lead.

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What it handles for med spas

Books consultations and treatments — injectables, facials, laser
Answers questions about services, pricing and packages
Reschedules and fills cancellations to protect revenue
Captures new-client leads and follows up by text
Covers after-hours and overflow calls

The AI receptionist built for med spas

Med spa treatments are high-value; a single missed call about injectables or a package can be hundreds of dollars lost to a competitor. SunoVoice AI answers every call in seconds, 24/7, in a natural human voice — so your med spa never loses a customer to voicemail again. It's a complete AI receptionist for med spas: it picks up instantly, holds a real conversation, and gets things done on the call.

What an AI receptionist does for your med spa

SunoVoice handles the calls that keep your med spa running:

Books consultations and treatments — injectables, facials, laser
Answers questions about services, pricing and packages
Reschedules and fills cancellations to protect revenue
Captures new-client leads and follows up by text
Covers after-hours and overflow calls

Why med spas choose SunoVoice AI

Set up in minutes with your own phone number, your services and your hours. Your agent answers in a natural, on-brand voice, books straight into your calendar, and texts callers reminders and links — no missed calls, no hold music, no extra front-desk hire. See how it works and simple pricing, or explore more industries we serve.

Every missed call is a missed customer. With an AI receptionist answering 24/7, med spas capture every one — day or night, weekends and holidays included.

A 7:45 p.m. call about lip filler, answered live

Your last patient of the day is still numbing when a first-time caller rings — she saw your post about lip filler and wants in this week. The front desk left at 6. SunoVoice answers in a natural voice, explains that new injectable patients start with a consultation, checks your injector's real calendar, and offers Thursday at 4:15 or Saturday at 10. She takes Saturday. Before she hangs up, it answers her downtime question straight from your own treatment notes, then texts a confirmation with a link to your intake forms. In the morning you review the full recording and transcript: a booked consult instead of a voicemail she never would have left.

Clinical boundaries, price scripting, and treatment-room quiet

Med spas sit halfway between retail and medicine, and the phone has to respect both. SunoVoice answers only from the knowledge base you approve: if you quote neurotoxin by the unit, it quotes your number every time; if you hold pricing for consultations, it says exactly that and books the consult. It is not a clinician and never plays one — candidacy, contraindication, and "is this normal after my peel" questions get a warm transfer to your nurse or a captured callback message, never improvised advice. During treatment hours, nobody breaks sterile gloves to grab line two. And because every call is recorded and transcribed, you can audit precisely what was said about pricing, promotions, and prep instructions whenever you like.

Frequently asked questions

Can it quote our per-unit Botox and Dysport pricing, or should pricing wait for the consultation?+

Either — it follows your knowledge base word for word. Load exact per-unit prices, ranges, or a "pricing is confirmed at your consultation" script, plus package and membership details. Every caller hears the same answer, and call recordings and transcripts let you verify exactly what was quoted.

What happens when a caller asks a medical question, like whether filler is safe while pregnant?+

The AI does not give medical advice. It answers only from content you approve, and for candidacy or clinical questions it offers to book a consultation or transfer the call to your injector or nurse. Anything it cannot answer becomes a captured message for your team rather than a guess.

New patients need a consultation before injectables — can it enforce that on the phone?+

Yes. Set your booking rules and it offers first-time injectable callers a consultation slot, booked live on your connected Cal.com, Google, or Outlook calendar during the call. It then texts a confirmation, and you can include a link to your intake and consent paperwork so patients arrive ready.

Can it answer pre- and post-care questions, like laser prep or chemical peel aftercare?+

Yes, once you load your care instructions into its knowledge base. It can tell a caller to avoid sun exposure before laser or skip blood thinners before injectables — worded exactly as you wrote it — and text a link to your full aftercare page. Questions outside those documents route to your staff.

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