What is an AI voice agent?
An AI voice agent is software that talks on the phone like a person. It listens, understands what the caller means, and responds in a natural voice in real time — answering questions, booking appointments, taking details and routing calls. Unlike an old-school IVR ("press 1 for sales"), an AI voice agent holds a real conversation and gets the job done on the call.
How SunoVoice's voice agent works
Tell your agent about your business, services and hours, give it a phone number, and connect your calendar and knowledge base. It then answers inbound calls and makes outbound calls in a human-sounding voice, handling the whole conversation and handing you a transcript, summary and outcome for every call.
Inbound and outbound, around the clock
Use your AI voice agent as a 24/7 AI receptionist for incoming calls, and for outbound calling like reminders and lead follow-up. It works for any industry — see what an AI voice agent is, see pricing, or start free and hear it answer a call in minutes.