Getting started
A tour of your dashboard
What every menu in the SunoVoice AI dashboard does, and where to find each feature.
After you log in, you land on the dashboard. The left sidebar is your main navigation. Here's what each item does and where to read more.
The sidebar, item by item
| Menu | What it's for | Learn more |
|---|---|---|
| Overview | A live snapshot of your account — calls handled, minutes used, recent activity. | — |
| Agents | Create and configure the AI agents that answer your calls. | Creating an agent |
| Phone numbers | Buy, assign, verify, or forward numbers. | Phone numbers |
| Calls | Recordings, transcripts, and post-call summaries; also where you place outbound calls. | Calls & transcripts |
| Analytics | Charts for volume, sentiment, resolution, and busiest hours. | Analytics |
| Calendar | Connect a calendar so your agent can book appointments. | Connecting a calendar |
| Knowledge | Add the information your agent answers questions from. | Knowledge base |
| Team | Invite teammates and manage access. | Team management |
| Billing | Your plan, payment method, and invoices. | Plans & billing |
| API keys | Create keys to use the SunoVoice AI API. | API configuration |
| Webhooks | Send real-time events to your own systems. | Webhooks |
| Settings | Your organization's profile and billing details. | Organization settings |
The plan banner
If you're on the free trial, a banner at the top of the dashboard shows your trial status and a link to choose a plan. It disappears once you're on a paid plan.
Each page has a help note
Every dashboard page has a short "What this page does" note at the bottom, so you always know what the section is for at a glance. This support portal goes deeper on each one.
A logical order to set things up
If you're brand new, work through it in this order:
- Agents — create your first agent.
- Knowledge — give it your business info.
- Phone numbers — get a number and assign it.
- Calls — make a test call and review the transcript.
The quick-start guide walks through exactly this.
Next step
Follow the quick-start guide to get a working agent answering calls in minutes.
Still stuck? Contact our team and we'll help you out.